Office Clerk, TELACU Residential Management, Los Angeles

Job Summary:

Under general supervision, the Office Clerk is responsible for providing general clerical support to the Accounting, Occupancy, Maintenance and Administration Departments.

Essential Functions:

  • Opens mail and prepares incoming invoices for posting and payment.
  • Matches checks to original invoices and obtains signatures.
  • Stuffs envelopes and mails payments.
  • Copies voucher packets and files.
  • Assists Accounting and Occupancy Department staff with other duties as assigned.
  • Performs general clerical tasks.
  • Completes assignments as directed and in a timely basis.
  • If assignments are completed prior to deadline, seeks additional work from the assigned department staff member or reports to the Controller for direction.
  • Responsible for downloading and maintenance of the postage machine.
  • In the absence of the Office Assistant, (sick, vacation, breaks or lunch) provides coverage of the reception desk and lobby.
  • Place the executed form HUD-50059 certifications, Tenant Income Certifications (TIC), Tenant Income and Rent Certification (TIRC), or Income Computation Certification (ICC) form with its respective submission request. In addition, ensure that all the required follow-up has been submitted to the Occupancy department to ensure compliance.
  • Orders NCRs for the Occupancy Department to ensure that Resident or Property Managers have the necessary verification forms to perform their job.
  • Process and review tenant applications. Enter applications in a tracker. 

Knowledge, Skills, and Experience:

High school diploma or GED equivalent required.  Bilingual English/Spanish is desirable.  A minimum of one year general office experience.  Excellent telephone etiquette, demonstrated ability to handle multiple tasks, excellent customer service punctual and good organizational skills. Excellent written and oral communication skills.  Knowledge of general office equipment (copier, facsimile).  Knowledge of Microsoft Office (Word, Outlook, and Excel). Must be flexible to changing priorities.

The statements are intended to describe the general nature and level of work being performed by most people assigned to this job.  They are not intended to be an exhaustive list of all responsibilities, duties, and requirements.

Physical Job Description:

Manual Dexterity: Work requires regular speed and accuracy for most of the working day.

Physical Effort: Work requires infrequent physical demands.

Working Conditions: Normal office conditions.

Hazards: Little or no exposure to hazards.

Equipment Use:  PC, keyboard, telephone switchboard, copier, facsimile.