The Property Manager is responsible for the day-to-day operations of the assigned residential facility, including rent collections, resident relations, occupancy, financial reporting, and regulatory agency compliance.
- Enforces rental policies as specified in approved management plan.
- Responsible for applicant processing and leasing of units by following guidelines of the Tenant Selection Plan as well as verification procedures established by HUD and management. Accurately collects security and other deposits, and adheres to HUD non-citizen regulations.
- Responsible for semi-annual unit inspections as required by management. Completes 100% of unit inspections semi-annually and successfully corrects unit deficiencies within the timeframe stipulated in the Operational Policies and Procedures Manual.
- Responsible for annual recertifications. Ensures that all recertification notices are prepared and distributed according to timeline specified by management. Successfully completes 100% of all annual recertifications by the project’s due date as specified in the Operational Policies and Procedures Manual.
- Develops and maintains good tenant relations.
- Develops good community relations. Develops and maintains excellent rapport with local government agencies and other agencies (i.e. fire department, police department, senior centers).
- Provides monthly occupancy and accounting reports. Ensures timely submission of month-end reports, and other reports as required by management and as outlined in the Operational Policies and Procedures Manual.
- Maintains accurate resident files in compliance with established management procedures and HUD regulations. Keeps tenant files and office files organized, properly maintained, and secured.
- Follows Company guidelines related to the use of petty cash and monthly reconciliations.
- Provides Resident On-Call staff with all necessary contact information in order to fulfill their responsibilities.
- Oversees Resident On-Call staff by providing training on how to handle emergencies, tenant incident and violation reporting requirements, and security procedures.
Knowledge, Skills and Experience:
High School diploma or GED equivalent required. Minimum two years managing assisted housing facilities for elderly and/or physically challenged residents under the HUD Section 202/8, 202 or 811 Programs. Must possess strong verbal and written communication skills, good listening skills, and excellent interpersonal skills. Must be highly organized and able to make quick but reasonable decisions. Must have a professional demeanor when handling resident and employee relations. Must possess the ability to exercise discretion and confidentiality in relation to managing the property and related documentation. Demonstrates integrity, respect and responsibility in dealing with residents and staff. Must be proficient in Microsoft Office. Must have a valid California Driver’s License, proof of current vehicle insurance and a driving record that meets TELACU Property Management insurer’s criteria. Must be able to use own vehicle in the course of work. Must be able to work evenings or weekends as needed.