Job Code: TEF-VUBAA-0119
Under general supervision of the Educational Counselor and Project Director, provides academic advisement and support services to veteran participants of the Veterans Upward Bound Program (Program). This position supports the Educational Counselor and the Project Director in the delivery and implementation of all Program activities and services.
Continuation of this position is contingent upon continued grant funding.
- Co-develops, co-implements, co-manages and assesses Individual Academic Plans for morning participants
- Provides academic guidance, and career and personal planning to morning participants
- Advises and assists participants with college admission requirements, college financial aid, veteran education benefits, and economic literacy for morning participants
- Co-develops and facilitates the career development, self-development and college readiness workshops
- Refers participants to outside veteran supportive services, and follows-up with participants
- Supports Educational Counselor in the management of the morning participants’ attendance and follows-up on absentees
- Collaborates with instructors to ensure morning participants are placed in appropriate level
- Promotes participant enrollment for all pre-college classes offered by Program
- Meets with Educational Counselor on a weekly basis to discuss the delivery of pre-college activities and services for the Program and reports to Project Director on a bi-weekly basis or as needed
Outreach and Recruitment:
- Co-manages and implements outreach and recruitment strategies
- Supports Educational Counselor with identifying sources of recruitment to enroll the required 125 eligible participants per academic year
- Tracks enrollment and follows-up with prospective participants
- Attends outreach and resource fairs, and delivers Program presentations, as needed
Compliance and Reporting:
- Maintains current and accurate records and files in compliance with the U.S. Department of Education Guidelines for morning participants
- Provides periodic reports to Project Director and Educational Counselor on participants’ academic status; including but limited to: completion of Program, academic improvement, and enrollment in post-secondary education.
- Supports Educational Counselor to meet the U.S. Department of Education objectives related to Program completion, academic improvement, post-secondary enrollment and completion
- Supports the Project Director and Educational Counselor in the preparation of the Annual Performance Report and other Program-related reports
Adaptability & Accountability: Adapts to changes in the work environment; manages competing demands; accepts criticism and feedback; changes approach or method to best fit the situation; and takes responsibility for own actions.
Analytical Skills: Synthesizes complex or diverse information, prioritizes projects, and determines the best way of meeting deadlines and requirements.
Attendance & Punctuality: Schedules time off in advance, begins work on time, keeps absences within guidelines, ensures work responsibilities are covered when absent, and arrives at meetings and appointments on time.
Business Ethics: Works with integrity and ethically, upholds organizational values, and abides by written policies.
Communication: Expresses ideas and thoughts clearly both verbally and in written form, exhibits good listening skills and comprehension, responds well to questions, writes clearly and informatively, and edits work for spelling and grammar. Presents accurate numerical data effectively.
Compliance: Within specified functional area of authority, is personally accountable for understanding and ensuring regulatory and policy compliance with state and federal requirements in accordance with respective job duties and responsibilities.
Confidentiality: Maintains a high degree of confidentiality.
Customer Service: Provides prompt and high-quality service to team members, vendors and internal/external customers.
Judgment: Displays willingness to make decisions in a timely manner, exhibits sound and accurate judgment, supports and explains reasoning for decisions, includes appropriate individuals in decision-making process, and takes responsibility for communication.
Organization: Maintains clean, functional workspace and continuous workflow to meet daily/weekly/monthly deadlines.
Safety: Attends required safety meetings, follows the Injury and Illness Prevention Plan (IIPP), reports unsafe conditions, and keeps workplace in safe condition.
Teamwork / Morale: Treats others with respect and courtesy, gives and welcomes feedback, inspires trust from others, exhibits tact and consideration, displays a positive outlook and pleasant manner, offers assistance and support to co-workers, and works cooperatively in group situations. Demonstrates professional demeanor.
Training: Completes required company training in a timely manner.
- Attends staff, departmental, and required meetings.
- Adheres to all company policies and procedures.
- Supports Educational Counselor in promoting, recruiting and tracking participation for educational field trips
- Attends appropriate TRiO conferences and/or professional development trainings as required
- Fills in to deliver pre-college curriculum when needed
- Ensures all forms of written communication (i.e., letters, memoranda, emails) for participants and public meet the TELACU Corporate Communication Group Standards
- Develops, coordinates and implements other Program-related projects as assigned
Experience & Education:
- Must be a college student at least in junior standing or college graduate in Psychology, Educational Counseling or related field of study with experience working with adult re-entry college population
- Candidates who have held a prior position working with veterans or within a university/college Veteran Resource Centers, EOP, TRiO Program or other student support service Program preferred
- Demonstrated sensitivity to the needs of first-generation and low-income veterans; understanding of non-traditional students; and ability to establish rapport with target population
- Must receive favorable clearance reports from background check and Live Scan fingerprinting
- Must have a valid California Driver’s License, proof of current vehicle insurance, a driving record that meets the TELACU Education Foundation insurer’s criteria, and be able to use own vehicle in course of work
- Valid First Aid and CPR certification required
Computer & Software Skills:
- Proficient in Microsoft Office Suite Applications, including Outlook email and calendaring.
- Experience in and/or ability to learn database management applications.
- Basic ADP WorkforceNow user.
Frequent local travel required.
Must have a valid California Driver’s License, proof of current vehicle insurance and a driving record that meets TELACU Education Foundation insurer’s criteria; must be able to use own vehicle in the course of work.
Reasoning & Mental Abilities:
Uses critical thinking skills to interpret information furnished in written, verbal or schedule form and to analyze more complex documents like agreements and contracts. Makes sound decisions and sets goals based on available information, and evaluates situations and requirements to plan and adjust work accordingly.
Projects accurate future occurrences based on current or historic data. Must be able to work independently and without direct supervision; make decisions about the severity of variable situations and evaluate the most appropriate response; and make appropriate decisions related to customer requests.
Work Environment & Exposures:
Position may require occasional exposure to fumes or airborne particles, vibration, and loud noise levels. Will be exposed to varying weather conditions, soil, pollen, grass, and plant materials.
Little or no exposure to hazards.
Computer, keyboard, mouse, cell phone, copy machine, and fax machine.
If you are interested in applying for this position, please email a résumé and cover letter to TELACUcareers@TELACU.com. Please specifically reference the full position title for which you are applying and include the job code associated with the position.
The TELACU Education Foundation is an equal opportunity employer without regard to race, color, ancestry, religion or religious creed, national origin, sex, gender, sexual orientation, gender identity or gender expression, pregnancy, age, citizenship, marital status, disability, citizenship status, uniform service member status, military and veteran status, protected medical condition, genetic information, or any other federal, state, or local protected status.