Project Residential Assistant, TELACU Education Foundation, Upward Bound Program

Job Code: TEF-UBPR-0419
(Seasonal; Non-Exempt) 

Job Summary:

Project Residential Assistant(s) are responsible for assisting in promoting an environment that is conducive to student academic, social, cultural, and personal development. As a member of the TELACU Education Foundation – Upward Bound, Summer Instructional Component team, assist by providing overnight or day supervision and facilitating student services and activities during residential hours. Project Residential Assistant(s) will support with the oversight and enforcement of the Program’s policies and procedures, and discipline standards established by the Project Director.

Tentative Schedule:

Summer work schedules: Sunday through Thursday for 5 weeks; beginning on Sunday, June 17 and employment ending on Thursday, July 17. Day shift 7:00 AM – 5:00 PM or Night shift 5:00 PM – 1:00 AM. At time of interview, trainings and work schedules will be provided. 

Project Residential Assistant(s) will be required to participate in additional summer staff training.

Essential Functions:

    • Assist Upward Bound Program Staff by providing resident services support during residential hours.
    • Provide day or overnight supervision during residential weeks.
    • Assist with administrative tasks and preparation of materials as needed; ensure that assigned material/supplies are prepared for activities.
    • Assist with the oversight and enforcement of the Program’s policies and procedures, and discipline standards established by the Project Director, including enforcement of study-hall and quite hours, and night-time schedule.
    • Observe and report student behavior that is inappropriate and/or in violation of the Program’s policies and procedures, such as behavior endangering the health and safety of students, and behavior resulting in damage to the facility.
    • Participate in all Program academic and social activities during assigned working hours.
    • Maintain effective communication, a cooperative team environment, and a positive attitude towards students, residential-facility staff and Program staff.
    • Remain aware of students’ special circumstances (i.e. health or mental health concerns, academic difficulties, etc.).
    • Serve as a constructive and positive role model for personal behavior and academic pursuits, and adheres to all Program policies.
    • Demonstrate an appreciation of differences and assist students in developing an understanding of diverse cultures and lifestyles; respect and treat all individuals fairly and equitably with respect to ability, gender, sexual orientation, culture, and ethnicity.
    • Receive student feedback about the program and channel feedback to the appropriate program personnel; serve as a liaison between the residents and the Upward Bound program.
    • Provide academic advising services that promote the students goal of continuing into higher education.

Core Competencies:

Adaptability & Accountability: Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, changes approach or method to best fit the situation and takes responsibility for own actions.

Analytical Skills: Synthesizes complex or diverse information, prioritizes projects and determine best way of meeting deadlines and requirements. 

Attendance & Punctuality: Schedules time off in advance, begins working on time, keeps absences within guidelines, ensures work responsibilities are covered when absent and arrives at meetings and appointments on time.

Business Ethics: Works with integrity and ethically, upholds organizational values and abides by written policies.

Communication: Expresses ideas and thoughts both verbally and in written form, exhibits good listening skills and comprehension, responds well to questions, writes clearly and informatively and edits work for spelling and grammar. Presents accurate numerical data effectively.

Compliance: Within specified functional area of authority is personally accountable to understand and ensure regulatory and policy compliance with state and federal requirements in accordance with his/her respective job duties and responsibilities.

Confidentiality: Maintains a high degree of confidentiality.

Customer Service: The extent to which the employee provides prompt and high-quality service to team members, vendors and internal/external customers.

Judgment: Displays willingness to make decisions timely, exhibits sound and accurate judgment, supports and explains reasoning for decisions, includes appropriate people in decision-making process and takes responsibility for communication including what is heard.

Organization: Maintains clean, functional workspace, continuous workflow to meet daily/weekly/monthly deadlines.

Safety: Attends required safety meetings, follows the Injury and Illness Prevention Plan (IIPP) and reports unsafe conditions, keeps workplace in safe condition.

Teamwork / Morale: Treats others with respect and courtesy, gives and welcomes feedback, inspires the trust of others, exhibits tact and consideration, displays positive outlook and pleasant manner, offers assistance and support to co-workers, works cooperatively in group situations. Engages consistently in professional behavior.

Training: Completes company required training timely.

Other Duties:

  • Attends summer team meetings.
  • Adheres to all company policy and procedures.

Experience & Education:

  • Applicants must be a college student at least at junior level and in good academic standing.
  • Must have the interpersonal communication skills to establish and maintain a trusting and productive working relationship with Program staff and students.
  • Experience with residential programming preferred.
  • Demonstrated sensitivity to the needs of first-generation and/or low-income students; understanding of cross-cultural values regarding education; and the ability to establish rapport with the target population.
  • Must receive favorable background check results; Live Scan fingerprinting; Tuberculosis screening and drug screening.
  • Valid First Aid, CPR, and Mandated reporter certification required.

Computer & Software Skills:

  • Proficient in Microsoft Office Suite Applications.

Travel:

  • Occasional local travel required.
  • Must have a valid California Driver’s License, proof of current vehicle insurance and a driving record that meets TELACU Education Foundation insurer’s criteria; must be able to use own vehicle in the course of work.

Physical & Mental Requirements:

Reasoning & Mental Abilities:

Uses critical thinking skills to interpret information furnished in written, verbal or schedule form and to analyze more complex documents like agreements and contracts. Makes sound decisions and sets goals based on available information, and evaluates situations and requirements to plan and adjust work accordingly.

Projects accurate future occurrences based on current or historic data. Must be able to work independently and without direct supervision; make decisions about the severity of variable situations and evaluate the most appropriate response; and make appropriate decisions related to customer requests. 

Work Environment & Exposures:

Position may require occasional exposure to fumes or airborne particles, vibration, and loud noise levels.
Will be exposed to varying weather conditions, soil, pollen, grass, and plant materials. 

Hazards: 

Little or no exposure to hazards. 

Equipment Use: 

Computer, keyboard, mouse, cell phone, copy machine, and fax machine.

To Apply:

If you are interested in applying for this position, please email a résumé and cover letter to TELACUcareers@TELACU.com. Please specifically reference the full position title for which you are applying and include the job code associated with the position.

The TELACU Education Foundation is an equal opportunity employer without regard to race, color, ancestry, religion or religious creed, national origin, sex, gender, sexual orientation, gender identity or gender expression, pregnancy, age, citizenship, marital status, disability, citizenship status, uniform service member status, military and veteran status, protected medical condition, genetic information, or any other federal, state, or local protected status.